Moving brokers arrange the move on behalf of a mover. They make the inventory list, make the move estimate, get the down payment, and then start searching for a company that will move the customer’s belongings. After taking their share of the moving fee, brokers sometimes have a problem finding someone who will make the move, for the price they are now offering, so household goods can sometimes sit for weeks in storage, until additional moves are booked to the same destination. Then, a moving company will take the job, because they are getting twice as much money.
In the meantime, the moving broker must make up excuses and explanations for the customer, waiting on the other end for his delayed goods. What will the devious moving broker tell the anxious householder,who is sitting in an empty house waiting for the truck to arrive?
In this situation, moving brokers show their real skill. Frequently, the broker will tell the truth one time. I’m sorry, but your load is small, and we are waiting until an additional load of goods is scheduled to go to your destination. This truthful excuse seldom satisfies the customer, however, because the moving broker has already assured him that the items would be delivered within a certain time frame; and with this additional delay, the delivery inevitably falls outside of the promised time zone.
So after one effort at making a clean breast of it, the scam mover spouts out creative fiction. The usual progression of lame excuses goes from truck breakdown to can’t find the driver to ran out of gas. But here’s one story that illustrates what we might call the imaginary trip excuse. In this story, as you will soon see, the broker dispatcher creates a fictitious route the truck with the client’s belongings supposedly has been taking. But he gets caught.
The move is cross country, and the pick-up went smoothly. The window of delivery time is 14 days. !4 days later, however, with no sign of the truck, the customer calls the dispatcher. He is told that” “Word was they were in Chicago,” Two days later: “I’m told they are in Pennsylvania,” Next time: “they’re coming up from New York.” As reported by the victim: “Then the next day, I get a phone call directly from the driver, saying he has picked up my stuff, and is on his way from New Mexico.”… (the driver himself was actually a nice guy, and sounded like the very first person I had dealt with this entire time that actually seemed honest and genuine), apparently he was subcontracted By G. Van Lines, had just picked up all my boxes from Arizona (where they had just been sitting, for weeks now), and was just leaving to come to me in NY.”
So the whole story was a made up scam, to cover for the fact that they hadn’t yet found anyone to deliver the load. Why couldn’t they have been honest? They wanted to cover for the fact that there original estimate was short.
Thanks to Packing Service Inc. for sponsoring this article. Packing Service Inc. provides professional packing and loading and are dedicated to protecting consumers from moving scam
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